FREQUENTLY ASKED QUESTIONS 

At DPM Facts Ltd, we understand that legal matters are often time-sensitive. In many cases, we can arrange same-day or urgent process serving, depending on the location and circumstances. 

 

Our experienced process servers work quickly and professionally to ensure legal documents are served as efficiently as possible. If your matter is urgent, contact us directly and we will confirm availability, timescales and fees before proceeding. 

 

 

Yes. DPM Facts Ltd provides a reliable nationwide process serving service across England, Wales, Scotland and Northern Ireland, covering cities, towns and rural areas. 

 

We can also assist with international process serving through trusted colleagues where required. 

 

 

We offer transparent, fixed-fee process serving wherever possible, with both standard and priority service options available. 

Fees can vary depending on factors such as urgency, travel distance, multiple addresses or evasive respondents. We will always confirm costs clearly before any instruction is accepted. 

At DPM Facts Ltd, we take a proactive and methodical approach to every instruction. Attempts are usually made at varying times of day, including early mornings, evenings and weekends where appropriate. 

This flexible approach significantly improves the likelihood of successful service, particularly where an individual may be difficult to contact or deliberately evasive. 

Evasive respondents are something our experienced process servers deal with regularly. 

As part of our investigations-led approach, we may: 

Our background in investigations allows us to approach difficult serves professionally, lawfully and effectively. 

Yes. Legal documents can often be served at any location where the individual is reasonably believed to be present, including a work address or even a hospital ward. 

Even if you only have an old address or limited information, DPM Facts may still be able to assist through tracing and investigation enquiries. 

 

 

Yes. To maximise the likelihood of successful service, our process servers regularly attend addresses outside standard business hours, including evenings and weekends where necessary. 

 

 

Once service has been completed, we will provide legally recognised proof of service suitable for court proceedings. Depending on your requirements, this may include: 

All documentation is prepared professionally and promptly. 

Yes. DPM Facts Ltd also provides a trace before serve investigation service to help locate individuals who may have moved address or are deliberately difficult to find. 

This can be particularly useful in debt recovery matters, family proceedings and insolvency cases. 

 

Using a professional process server is often significantly faster and more flexible than relying on court bailiffs. 

Court bailiff appointments can sometimes take several weeks, whereas DPM Facts can often attempt service within 24 to 48 hours. We also attend outside normal working hours and make multiple attempts where necessary. 

In cases involving evasive respondents, we can also combine process serving with tracing and investigative support. 

Absolutely. Confidentiality, discretion and professionalism are at the heart of our work. 

 

Many of our instructions involve sensitive legal matters, and all enquiries are handled with the utmost care and professionalism. 

 

To instruct DPM Facts, we will usually require: 

The more accurate information provided, the greater the likelihood of successful service. 

We believe clear communication is essential. Throughout the instruction, we provide: 

Our clients are kept informed at every stage of the process. 

To discuss your process service requirements in complete confidence please call us today +44 (0) 1474 833005 or email info@DPMfacts.com.